About Our Money Back Guarantee



It’s simple: If you are not 100% satisfied with your purchase, return it to us within 60 days and we will refund you 100% of the purchase price!


If you wish to return your item:

  • Please call us at 866-877-3275 for a Return Authorization before sending out your package.
  • Returns must be made within 60 days of receiving the item, in its original packaging.
  • Returns will be refunded for 100% of the purchase price (shipping is not refunded) within 3-5 business days.
  • A $10 shipping fee will be charged on returned items for orders that were sent with free shipping.
  • Any jewelry that has been modified in any way cannot be refunded or exchanged.
  • Returned rings that have been resized from our standard 6.5 size will have a $35 fee for returning the ring to its original condition. The original fee for ring sizing is not refundable.
  • The Pearl Source is not responsible for any damaged, lost, or uninsured packages during the return process.

If you wish to exchange your item:

  • Please call us at 866-87-PEARL before sending anything back for exchange.
  • Returns on exchanged products may be returned within 60 days of the original purchase.
  • The Pearl Source is not responsible for any damaged, lost, or uninsured packages during the return process.

“I ordered this for my wife for our 30th (pearl) anniversary. It arrived exactly as it looked like on the website & she's delighted with it. Delivery from west coast USA was really quick (4 days from order to delivery). Absolutely no criticism, top quality pearl & service.”
J. Mclaughlin

Certificate of Authenticity

All of our products come with our Certificate of Authenticity, which guarantees that the pearls and jewelry you receive are 100% genuine, and have never been treated or enhanced in any way.

“ I ordered this for my wife for our 30th (pearl) anniversary. It arrived exactly as it looked like on the website & she's delighted with it. Delivery from west coast USA was really quick (4 days from order to delivery). Absolutely no criticism, top quality pearl & service.”

J. Mclaughlin

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